Gameplay

• How do I start playing or change slot machines?
• In the casino lobby you can see the available slot machine options. Click one of the game icons and you will move to that game's slot room. Set your bet and start playing! Bet bigger and you will get a bigger Jackpot win. However, we always recommend to bet less than 1% of coin total per spin for a better playing experience. You can pick any machine but depending on how many coins you have we recommend playing machines within your betting range. Click a machine to play. If you want to change games in your current slot room, click the buttons on either side of a slot room and you will move to next slot room with different games.

• I was disconnected during a bonus game. Can I get my free spins back?
• Yes you can. Even though network disconnection or screen freezing occurs while playing during your free spins bonus your data for free spins is recorded in our server to secure your bonus game. When you connect to our game again, you are automatically moved into exactly same machine in the same state as when you were playing before the problem occurred. You may restart play in the free spin bonus. Of course, there is no loss of your spins or bonus coins.

• How do I take a screenshot and share on my Facebook wall?
• Click on the camera icon found at top right side of the top bar. Click the button and you will be able to take screenshot which you can share on your Facebook wall or save as an image file into your computer.
   

• How do I send gifts to my friends?

• You can now see all your Friends and Club Members in one place and send them free gifts too!

  Just tap the Social button (the two-person icon at the top), and you’ll find your updated friend list.

  Under "My Friends", you’ll see your Facebook friends and anyone you’ve added. Tap "Club Members" to see everyone in your club.

  You can send gifts to each person one by one, or use "Send Free Gifts to All" to gift your friends or whole club at once!

• How do I ask my friends for free coins?
• Click on the INBOX button at top right side of the main menu.
  
  
  An INBOX dialog will pop up when you have help messages or collectable gifts from your friends. Click 'ASK' tab to send HELP message to your friends.
  
  
  If your friends reply to these help messages you automatically get gifts from your friends.

• How do I get more free coins in the game?
• We provide a great variety of free bonuses in the game: Daily Wheel, Daily Cash Bonus, Hourly Bonus, bonuses in lobbies, and you can also get more coins at our official Fan Page: https://www.facebook.com/vegasliveslots/
  You can invite your Facebook friends to Vegas Live Slots or join a club if you want to receive more free coins. You can ask your friends for help and your friends will send you free coins.
  Of course, you can also get more coins by making purchases at the Coin Store to keep spinning.

• How do I level up?
• To level up you should collect a certain amount of experience points which are being accumulated for every spin you make.

  Higher bets add more experience points per spin, and the more spins you make, the quicker you level up.

   

  Please, note that it takes more experience points for higher levels to reach the next level,

  so although it may seem that you're not progressing, all spins you make count towards leveling up

  and you will reach the next level at some point! Just keep checking the gauge and once it's all blue, you level up!

   

  We also recommend  that you keep bets in a safe range (less than 1% of your coin total per spin).

• Gifts I received are missing, what happened?
• Gifts are stored in your Inbox for 24 hours. If a gift isn't collected within that time, it will automatically expire and be removed.
  We recommend checking your Inbox as soon as you receive a gift notification to make sure you don't miss out!
   

• How can I check my user ID number?
• Your User Number is listed under Settings > My Account, next to 'User No'.

• Our club leader hasn’t been active for a long time. What can be done?

• If the current leader has not accessed the game for over 90 days, it is possible to change the leader to an active co-leader upon request from club member/s.

  The old leader must be kept as a co-leader for a 30-day maintenance period. If during this period, the original leader claims his rights back, he will be reinstated as a club leader.

   

  - If there is more than one co-leader, one of the co-leaders will be chosen based on the recent activity and contribution to the club.

  - If the club has no co-leaders or the co-leaders are not active, the new leader has to be decided in the club chatroom.

• What are drinks for? 
• The drinks are for your perfect party mood, you can buy one with your game coins.
  Some drinks do not have any perks, while others offer some boosts: with some drinks you get more coins from lobbies,

  other drinks make it a bit easier to level up, etc. Just check the description of the drink to see if it offers any perks! 

  But leave the perks alone what you get is a nice casino atmosphere mood boost at ANY time of the day!

  We now serve VIP exclusive Welcome Drinks to all VIP Lifetime players once a day for free! Cheers!

• Daily Lottery / Vegas Billions: I matched 2 numbers and it says 'No match', why? 
• The payouts for regular (gray) ball hits start from 3 hits, however if you get 1 bonus (red) ball matched, then you get payouts from the first hit.
  If you have 1 or 2 regular ball hits, it is a NO MATCH situation, but you still get 50,000 coins as a reward.
   
  You can check the rules of the game if you tap 'View All Prizes' button at the top left of the machine. 

• What is a club and how do I join/create one?
• The main purpose of the club system is to add another social element to the game to make it more fun to you,
  so you can communicate with your club members, clear missions with them,
  help your club grow and rank higher, compete with other clubs.
   
  To join a club, just tap C icon at the top bar -> All Clubs and join any club you like there,
  as those shown there are the newest clubs which were created just recently! 
  If you are a very competitive player, you may try to join one of the top clubs,
  check the Leaderboard and choose the club you like, but be aware, it might be tough to keep up! ;p
   
  You can also create your own club once you reach level 20: tap C icon -> Club Home -> Create a Club!

• Learn more about Whale Races
• New competitive High Roller content, Whale Race, is ON! 
  Secure your spot in the rankings with the BIGGEST WIN!
  Double your JACKPOTS during the event!
  Prizes to TOP 100 players!
   
  You're welcome to join the event on Tuesdays in Golden Bricks,
  and on Thursdays in Bellafonte building.
   
  Min bet: 1M coins
  Min level: 10
   
  VIP membership or Trial is needed to access the content.
  Please update your app to 1.4.19 version to join in!
  -----------------------------------------------------------
   
  WHALE RACER'S GAUGE: 
  Earn a percentage of each win for the Whale Pot.
  Make 500 spins to unlock the bonus!
   
  Access the Whale Pot exclusively during WHALE RACES on Tuesdays and Thursdays.
  If you don't make 500 spins on Tuesday, pick up where you left off on Thursday!
   
  *The Whale Pot is not accessible until the next Whale Race event begins,
  but your earnings are securely saved for the upcoming event, no worries! ;)

• How do club points work?
• CP are club points, the more club points the club has, the higher its rank in the leaderboard comparing to other clubs.
  The club levels up, once it accumulates a certain amount of CP for clearing missions, donating and winning.
   
  Missions: Your club gets a credit for each completed mission. 
  If the mission offers 500 club points (cp) to your club and you clear it 50/50 with other member,
  it means that you contribute 250 points and another member contributes 250 points,
  while your club gets 500 cp, but your reputation in the club is being only increased depending on your contribution to the mission.
  You also receive a reward for clearing the mission based on your contribution.
   
  Donations: You can donate your coins, diamonds or watch ads to add a certain number of CP points to your club.
  It is not possible to get back donated coins and diamonds to share them with club members,
  and those only go towards increasing the club's reputation (CP points).
   
  Winning: Every win you have adds a certain amount of CP to your club. 
  Depending on the type of win you have: Big / Super / Mega / Ultra/ Colossal Wins and Jackpots
  all add different number of CP points multiplied by a coefficient of your bet.

• How to earn slot badges?
• Please, learn more about the types of Badges and how to earn them below: 
   

  Badge	Requirements
  Novice Badge	10,000 spins
  Talented Badge	Big + wins as a result of a single spin. *Bonus Winners do not give any credit towards this Badge.
  Expert Badge	Mega + Bonus Winners as an accumulative sum of wins at the end of free spins.
  Master Badge	Win a Jackpot in the slot machine to get this Badge! *Only newly hit Jackpots count. **Badge can only be obtained when there is a Master Badge icon shown next to the machine. Hence, it's not possible to earn this Badge during any events in the Lounge.
  Legendary Badge	Get points for all types of wins. There are currently 5 levels of Legendary Badge: I, II, III, IV, V

• How do I add friends in Vegas Live Slots?

• To add friends:

  1. Tap the Social icon (the two-person symbol) at the top of the screen.

  2. Tap the Add Friends tab (4th icon from the top).

  3. Go to Search Users and enter your friend's Friend Code(the person you want to add should check it in their profile).
  Or you can just search using their exact name (same letters) and level.
  
  

  Please note:
  Your Friend Code is only visible to you in your own profile, just below your name.
  When you view other players' profiles, you will not see their Friend Codes.
  However, you can still add them by entering their correct name and level.

• Where to find my pets, trophies and Jackpot Cars?

• To view your collectibles:

   

  1. Tap your profile picture at the top of the main screen.

   

  2. Tap the Trophies button in the top right corner.

   

  Use the icons on the left side to explore:

   

  1st icon: Current Trophy Events

   
   

  2nd icon: Scrapbooks

   

  3rd icon: Jackpot Cars

   

  4th icon: Event Badges

   

  5th icon: Pets

   

  Each section shows your progress and collections.